Everything you need to send us exams
Downloadable forms, supplies and collection requests, and the step-by-step guide to packing samples safely.
How can I send samples for analysis?
When preparing samples for submission to Vedis, please ensure to:
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FAQ
What should I do to become a Vedis customer?
To become a Vedis customer, please reach out to us through email at info@vedis.pt, via telephone at +351 930 442 021 or on WhatsApp at +351 937 145 144.
Our dedicated sales team will contact you, gather the required information to complete your customer file, and guide you through all Vedis procedures.
You will receive comprehensive information about our services and a Welcome Kit to help you get started.
How do I request collections?
To schedule sample collections, please make requests via email at pickup@vedis.pt, through telephone at +351 930 442 021 or via WhatsApp at +351 937 145 144.
When requesting a collection, ensure to provide clinic/hospital details and the desired collection date.
Certified carriers or couriers will handle the sample collection. For added convenience, automatic scheduling of periodic collections is available.
We recommend using the transport bags provided by Vedis for packing all samples to ensure traceability and safety during transport, ensuring a streamlined process.
How do I request supplies?
Vedis offers all the essential supplies for customers to package their samples.
You can request them by filling out the supplies request form and sending it to the email pickup@vedis.pt.
We recommend placing material orders in advance and in quantities that prevent expiration for optimal efficiency.